Five Questions To Ask Uber Customer Care Center

Uber taxi services have become part of our day to day life. It is fast, convenient, and safe. The reliability and the availability factors make Uber car lines ever more popular. With more and more cities getting connected Uber car line is becoming one of the most wanted services among the general public. However, there are some typical questions arise in the minds of every passenger. So, the following are some of the popular questions to ask uber customer care line

Popular question to ask Uber customer care line

What is Uber car service and how can I avail it?

Uber is an online car service where plenty of cars in your city are connected. It is cheap when compared to other taxi services. More importantly, it is reliable as the drivers are registered to Uber system, and the eventuality of driver misleading you by taking a longer route is also avoided. The GPS system does this, and the map enabled in the Uber app which guides you to the shortest and easiest route to your destination.


How much is Uber service and how is it calculated?

The Uber ride cost varies from country to country, and the calculation also differs. The one dollar rate introduced by Uber in 2014 seems to be revised as it is getting a profit hit for the Uber car line company. The advantage is you will get to know the details while booking and in almost all the cases it turns out to be cheaper than other taxi services.

How does cancellation work on Uber Car line services?

You can cancel your booking any time before boarding the service through the booking app itself. There is an option displayed on the front screen to cancel the trip. The cancellation invites a cancellation fee in certain cities, and the term for cancellation differs from city to city. For example, in certain cities, there is a two dollar flat cancellation charge.

How can I order Uber ride for someone else?

It is simple and easy. The Uber app will prompt while booking the ride whether it is for you or someone else. If it is for someone else, you can give the name and phone number so that the driver will contact the concerned passenger and will pick him and drop him without any trouble.

What is Uber surge pricing?

Uber surge is the pricing offered to you during peak hours or when demand is more than the available drivers. It will be a hiked rate, and the portion of the hike will be passed on to the driver. To avoid surge rates, you can make advance booking or if you have time wait for the peak hours to get off.